Where is my grocery order?
How do I track my order?Print
For orders placed on George.com please click here.
After you’ve placed an order we’ll keep you informed about the progress every step of the way, so please make sure your mobile number and email address are kept up to date.
Track your home delivery order or click here for Click & Collect orders
Once you’ve completed your order and checked out, we’ll email you an order summary.
On the day of your delivery we’ll email you when we’ve finished picking and packing your order. We’ll include a link to your order details page which contains any updates to your order and a more accurate delivery window.
This can also be accessed via your order details page – click here for how to access.
You’ll receive a text message once your order is out for delivery with an update on our expected arrival time.
If for any reason your delivery is delayed or we’re unable to make the delivery, we’ll send you a text or email to keep you updated. Click here to find out why your delivery may have been cancelled.
Track your collection
- Once you have completed your order and checked out, we'll email you an order summary.
On the day of your collection we’ll email you when we’ve finished picking and packing your order. We’ll include a link to your order details page which contains any updates to your order.
This can also be accessed via your order details page – see below for how to access.
- When you’re ready to collect your order, simply stop at the collection point, show your order number (or scan your QR code) and collect your shopping. You can find more information about your click and collect location in your order summary email.
How do I access my order details?
1. Visit the Asda Groceries website
2. Then click on Sign In and enter your registered email address and password
3. Click on Your orders
4. Click on View details
Need to contact us?
Use the options below to get in touch.