Top Ten Most Asked Questions
Contact us - Our number and email information
Use this FAQ to find the best way to contact us.
Refunds and Exchanges
What is Asda's refund and exchange policy?
Availability in store
How do I find out if a product is available in store?
Asda Price Guarantee
Why have you changed the Asda Price Guarantee?
Christmas Savings Cards
How does the Asda Christmas Savings Card work?
HMA Code on Meat Products Packaging
What does the HMA code mean on meat products packaging?
Method of Payment
What payment methods do Asda accept?
What information is on my till receipt?
Standards at Store
Who can I speak to about standards and service at my local Asda store?
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