How can we help you?
Spending your Cashpot is simple. You can convert your cashpot into vouchers up to £100, making it even easier to save on your shop. Vouchers can be created in £1 increments up to £10 and then £5 increments up to £100.
If you shop in store, choose how much of your cashpot you want spend as vouchers on the Wallet tab by selecting "Create Voucher", this is where you will create your vouchers. At the checkout, be sure to scan your Rewards app first, then click the “Wallet” tab and then the “Scan Voucher” button to bring up the barcode. Then scan the barcode for money off your shop. You can use as many vouchers as you like on the same shop.
If you use Grocery Home shopping online, go to the Wallet section of the Asda Rewards app and select "Create Voucher", then select and confirm the amount you’d like to spend from your Cashpot. You’ll get a digital voucher, which will be automatically applied the next time you shop. Please check details on what vouchers can and cannot be spent on in the app.
Vouchers can’t be converted back into your Cashpot balance. You can use multiple vouchers on one transaction as long as the shop contains more than the value of vouchers on eligible items.
Product exclusions apply, please see Terms and Conditions for further details.
There are lots of exciting things to discover when you use Asda Rewards. We have two types of offers. We call them Star Products and Missions. Star Products are specific items on which you will earn an amount into your Cashpot every time you buy them. Missions are exciting offers available in the app that you can complete as you shop.
You will still be able to scan your rewards app in an offline status as the barcode will still show when you open the app on your device. It will rebalance when the system has updated once you regain connection.
If you wish to create a voucher using your Cashpot, you will need to do this while connected to WIFI or mobile data. You can check if there is WIFI available by contacting your local Asda store using our store locator.
Please note: For security, we'll log you out of the Asda Rewards App every 30 days, so please check you are logged into your account and your barcode is available to scan while you're connected to WIFI or mobile data.
When you signed up for an Asda Money Credit Card, you will have used your existing Asda account login details to set up your credit card account. If you were new to Asda you will have set up a new Asda account using login details as part of the process. Please use these same login details to access the Asda Rewards app.
If you have any questions, please call our Customer Service team and we’ll do our best to help.
If you still want to close your account, please call our Customer Service team and we’ll do our best to help. Alternatively, if you’re on an Apple/iOS device, you can delete your account from the Asda account settings page.
They best way to complete the milestone missons is to scan your app every time you shop in store. You are only able to complete milestone missions once as they are nonrepeatable.
Spending your Cashpot is simple. You can convert your cashpot into vouchers up to £100, making it even easier to save on your shop. Vouchers can be created in £1 increments up to £10 and then £5 increments up to £100.
If you shop in store, choose how much of your cashpot you want spend as vouchers on the Wallet tab by selecting "Create Voucher", this is where you will create your vouchers. At the checkout, be sure to scan your Rewards app first, then click the “Wallet” tab and then the “Scan Voucher” button to bring up the barcode. Then scan the barcode for money off your shop. You can use as many vouchers as you like on the same shop.
If you use Grocery Home shopping online, go to the Wallet section of the Asda Rewards app and select "Create Voucher", then select and confirm the amount you’d like to spend from your Cashpot. You’ll get a digital voucher, which will be automatically applied the next time you shop. Please check details on what vouchers can and cannot be spent on in the app.
Vouchers can’t be converted back into your Cashpot balance. You can use multiple vouchers on one transaction as long as the shop contains more than the value of vouchers on eligible items.
Product exclusions apply, please see Terms and Conditions for further details.
•Minimum £1 Cashpot. Click for more details.
•Create your boost voucher between Friday 22nd March and Sunday 7th April spend until Sunday 28th April. Your boost voucher can only be redeemed against products included in the promotion.
•Voucher cannot be converted back to Cashpot, and the amount will be lost if unredeemed. When you convert your Asda Pounds Cashpot into a Boost Voucher, a bonus will be applied to the voucher value to spend in-store during the promotional period.
You can check your available vouchers on the "Wallet" section in the Asda Rewards app. If you use Grocery Home Shopping the vouchers will automatically be applied to your order when you checkout. The deduction will be visible above your order total.
If you shop in store, please make sure you scan your rewards barcode before you use a voucher. Once you have scanned your rewards barcode, go to the “Wallet” section of the app, select the voucher you want to use and scan it. You will see the voucher value come off the total. You can spend as many vouchers as you like. Please check that your total spend is the same to or greater than the value of the voucher you expected to use. You can’t use a voucher on a shop which is less than the voucher value. If your voucher is still not applying, check the data connection or Wi-Fi connection is stable.
Asda uses a ‘Single Sign On’ system that links your Asda Rewards, Asda Money Credit Card and Grocery Online Shopping app accounts together. To work, all three must be registered and accessed using the same login details.
When setting up an Asda Rewards account via the app, please use exactly the same login details that you use to access your Grocery Online Shopping account.
You can also use your vouchers online. You must create your vouchers in the Asda Rewards app. When placing an order, the value of that voucher will automatically be applied to your shop, if the total cost of eligible items within your shop is greater than the value of the voucher. At this point your vouchers will be "locked", meaning you cannot use these vouchers in store or on a second delivery. Once the order has been delivered or collected these vouchers will be taken off your shopping amount and removed from your Asda Rewards app.
In the case of substitutions, you will receive Asda Rewards on the original ordered product, not the new product received. If you reject these substitutions, you will not receive the Cashpot Reward on the original items.
Monday - Friday 9am to 7pm
Saturday - 9am to 6pm
Sunday - 10am to 6pm
From 27th March 2024 customers will receive 10% back in your Cashpot when you buy Baby products in store or on Grocery Home Shopping. You can redeem this offer every time you shop until 30th June 2024. Exclusions apply, please see the Terms and Conditions for more information.
You can start using Baby & Toddler Club offers as soon as you join the club. However please note in some cases it may take up to one hour for your membership to become active.
You must have an Asda Rewards account to join the Baby & Toddler club. If you don’t yet have an Asda Rewards account, don’t worry! You can head to the Google Play or Apple store to download the app, and as soon as you have set up your account using the onscreen instructions, you can head straight to the Clubs page to join Baby & Toddler Club.
It may take up to one hour for your Club membership to be reflected in your account, and unsubscribing from marketing can take up to 48 hours to update. You may still receive any scheduled communications during this time period.
12 Month Contract – You will receive 2% of your monthly paid bill as a reward into your Asda cashpot
24 Month Contract – You will receive 5% of your monthly paid bill as a reward into your Asda cashpot
Opening hours: -
• Monday to Friday - 8:00am - 8:00pm
• Saturday - 9:00am - 6:00pm
• Sunday - 10:00am - 5:00pm
• Bank Holidays – 10:00am-5:00pm
You must be a registered Asda Rewards member to participate in Christmas Saver.
You may transfer as many times as you like from your Cashpot into you Christmas Saver Cashpot however the maximum amount you can transfer in total into your Christmas Saver Cashpot is £300.00.
We may add extra bonuses into your Christmas Saver or allow you to complete Missions to add to your Christmas Saver. All other Christmas Saver terms still apply.
Blue Light Card customers will also be able to enter an exclusive ‘Scan to Win’ instant prize draw in the Asda Rewards app. The ‘Scan to Win’ will run from the 5th-23rd June 2024. Asda Rewards Blue Light Scan to Win gives away daily prizes for simply scanning the app when Rewards customers with a linked Blue Light Card spends £5 or more instore. Every scan wins (min spend £5), with Cashpot prizes ranging from 50p to £100!. Prizes will appear in the app within 24 hours. Customers will be able to earn 1 entry per day, and will be able to redeem entries for 7 days from the day it was earned. Online orders will not receive an entry.
• Click “memberships” and select “Blue Light Card”
• Fill in the required fields and tap “verify” , please note your surname must match the surname displayed on your Blue Light Card. If your name contains an apostrophe and you are using an Apple device, please long press the apostrophe.
• You will be verified in a few seconds and will notice your Asda Rewards Digital card has turned Blue.
Only active Blue Light memberships will be able to link to an Asda Rewards account – Please contact Blue Light directly.
You will be able to see active coupons at the top of the list, along with the expiry date. Underneath used coupons will be listed for 7 days after use. Beneath used coupons, any expired coupons will show on the app for 7 days after expiry.
Each coupon is single use for the duration of the trial and will expire if not used within 21 days.
The coupons will only be deducted if the relevant product is being purchased. You can however use multiple active coupons on one shop.
If the accounts are linked, and you checkout on an online grocery order, any relevant coupons will automatically come off your shopping.