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Technical support - electricals

The Asda Technical Support team can help, set up, compatibility, and troubleshooting needs for our home entertainment range, vacuums, and mobile handsets bought in our stores. They can also provide electronic copies of product manuals and spare parts for most of our products.

To contact the team, please call our Customer Service team and choose option 4, then option 1. We're open Monday to Saturday from 8am to 6pm, and Sundays between 10am and 4pm.

Kitchen appliances 

If you think there is a fault with a kitchen appliance, like a kettle or toaster, please return it to the store with your proof of purchase. Our Customer Service desk will arrange a refund or replacement.

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