How do I cancel, amend or copy my order?

Cancelling, amending or copying your order couldn't be easier

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Cancel order

You can cancel your grocery order at any time before the day of delivery or collection.

Here's how:
1. Visit the
Asda Groceries website
2. Then click on Sign in and enter your registered email address and password
3. Click on Your orders
4. Find the order which you would like to cancel and select View details
5. Click on Cancel order

Amend order

Need to add or remove something from your recent grocery order? You can do this via your online account.

1. Visit the Asda Groceries website
2. Then click on Sign in and enter your registered email address and password
3. Click on Your orders
4. Find your recent order and click on Amend order
5. Add or remove your desired items
6. When you've completed your shop, select Checkout
(You will get the chance to review your order from the Order Summary page where you can also change your delivery slot, edit payment and add or edit an e-voucher before placing your order.)
7. That's it, you're done! An updated order summary will be sent to your email address

Please note, the time you're able to amend your order until will be detailed on your order confirmation email and on the order details page.

Copy order

You can now copy items from a previous order and add them to your trolley quickly and easily. To place a new grocery order using a previous order follow these simple steps:

1. Visit the Asda Groceries website
2. Then click on Sign in and enter your registered email address and password
3. Click on Your orders
4. Find the previous order and click on Add order to trolley
5. A popup will appear to confirm your selection, click on Add order to trolley again to confirm
6. That's it - your order has been copied! You can now add/remove items or head straight to the checkout if you're ready to place your order.

 

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