Here's some useful information and contact details

I'm unhappy with an item I bought in store

Please return the item in its original packaging if you can, along with your receipt, to your nearest store where one of our store colleagues will help you. They may report this to our quality team who will investigate the matter further. Here's our store locator if you need it.

For more information, please see our Exchanges and Refunds policy.

I'm not happy with the service I've received in one of your stores

Please speak to one of our Customer Service desk colleagues in the store. They will be able to investigate and sort things out for you.

I need to talk to someone about one of your drivers or vehicles

Please contact us using the details below.

I want to give you some feedback about your stores

You can tell us all about your experience in store at This short survey helps us to make things better and every customer who completes it is entered into a monthly prize draw with a chance to win £1,000.

Need to contact us?
Use the options below to get in touch.

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If you need to know more about ODR, please click here.

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