Cancel My Asda Delivery Pass

How do I cancel my Delivery Pass?

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To cancel your Delivery Pass:

1. Visit the Asda Groceries website
2. Then click on Sign in and enter your registered email address and password
3. Click on Your orders
4. Click on Delivery pass
5. Click on Cancel delivery pass

You can also contact our customer service team using the links below and we'll be happy to sort this for you.

Will I be refunded the cost of my Delivery Pass?

Inside the 14 day cooling off period
The 14 day cooling off period starts when you purchase your Delivery Pass. During this time you can cancel your Delivery Pass, and if you have not used it, you'll be refunded the cost of the Pass in full.

Outside the 14 day cooling off period or have used your Pass
We're not be able to refund any payments already received, however if you've purchased a pay monthly we won't charge you for any future instalments.

 

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