How do I amend/cancel my order?

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Amending/cancelling your order couldn't be easier

How do I amend an order?
Need to add or remove something from your recent grocery order? Follow these simple steps:
1. Visit the Asda Groceries website
2. Then click on Sign in and enter your registered email address and password
3. Click on Your orders
4. Find your recent order and click on Amend order 
5. Add or remove your desired items
6. When you've completed your shop, select Checkout
7. You're done! An updated order summary will be sent to your email address

How do I cancel an order?
You can cancel your order via your online account at any time before the day of delivery or collection.

1. Visit the Asda Groceries website
2. Then click on Sign in and enter your registered email address and password
3. Click on Your orders
4. Find the order which you would like to cancel
5. Select View details
6. Click on Cancel order

Need to cancel your order on the day of delivery?
No problem. Get in touch using the contact us links below and our customer service team will be happy to help.


You can reorder a cancelled order at any time. For information on how to rebook your cancelled order click here.

 

Need to contact us?
Use the options below to get in touch.

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