Forgotten Password

How do I reset my password? 

A password reset is quick and easy. Here's how to do it:

1. Visit the Asda Groceries website or website.

2. Click on Sign in.

3. Click on ‘Forgotten Password?

4. Enter your email address, click Next.

5. Choose either text or email option to receive a reset code and click Next.

6. When you get the 6-digit code, enter it and click Next.

7. Enter a new password and click Update Password.

8. Click on Sign in, enter your details and you're ready to shop.

Remember that this will be your new password for Asda Groceries,, and Scan & Go. 

I want to reset my password, but I haven't received the reset code. What should I do?

It's faster to get your reset code by text. Email can take up to an hour to arrive and can get stuck in a junk or spam folder. 

If you still haven't received a code, contact our Customer Service team using the details below.

I don't have the email address I used to register, how do I reset my password?

Just contact our Customer Service team using the details below.

Need to contact us?

Use the options below to get in touch.

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