Welcome to our Stores Help Centre
How are Asda responding to Coronavirus (Covid-19)?
About our stores
Click and Collect
General store information
Scan & Go – smarter shopping
What facilities and services are available in store?
What measures are in place for social distancing?
I'm unhappy with an item I bought in store
I want to give you some feedback about your store
I need to talk to someone about one of your vehicles or drivers
I'm not happy with the service I've received in store
I ordered my item online
How can I find out if a product is in stock?
Try Me, Love Me
Promotions and offers
Payments and receipts
I think I've been over-charged
My payment was taken twice
What payment methods do you accept?
What information is on my till receipt?
How do I get a VAT receipt?
Why was my card declined?
My payment is being held in my bank account
Jobs at Asda
How can I become a supplier?
Other useful links
George Help Centre
Asda Online Groceries Help Centre
Asda Money, Insurance & Breakdown
toyou Parcel Service
Asda Gift Cards
Asda Store Locator