I Have a Complaint About The Service I've Received at Store

Who can I speak to about the service I received at an Asda store?

We are proud of the service we offer our customers and train all our colleagues to deliver warm and friendly service at all times. It's vital you let us know as soon as you feel this hasn't been the case.

If for any reason you'd like to get in touch about an experience you've had, please make one of our colleagues at the Customer Service Desk aware. Our colleagues will be more than happy to help you and will be in position to look at the situation for you and will help us improve for the future.

If you've left the store without letting anyone know, please give our colleagues a call by using our "Store Locator" and one of our colleagues will be happy to assist.

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